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Financial protection & booking terms

How your payments are handled and what legal entity stands behind your trip.

Last updated: August 13, 2026

1. Tour operator

Private tours marketed on almas-russia.com are arranged by Almas Russia (registration details available on request), registered in the Russian Federation. Registration: registration details available on request Registered address: St. Petersburg, Russian Federation Contact: hello@almas-russia.com

2. When you pay

Submitting an inquiry or receiving a quote creates no payment obligation. A 30% deposit is due only after you approve the written itinerary. The balance is typically due 30 days before departure unless otherwise agreed in writing.

3. What your quote covers

Your confirmed quote lists included and excluded services separately: accommodation, meals, transport, hosts and document support where applicable. International flights are excluded unless explicitly stated otherwise.

4. Changes & cancellation

Cancellation and change terms are confirmed in your booking agreement before deposit. We recommend travel insurance that covers medical care and trip interruption.

5. Questions

For contract questions before booking, contact hello@almas-russia.com or WhatsApp. We aim to reply within 2 working hours: daily 09:00–21:00 Moscow time (UTC+3).

What your written proposal will contain

This is a list of fields, not a quote or booking confirmation. Your manager fills in dates, availability and prices after clarifying your needs.

Version and validity
Version number, preparation date, acceptance deadline and changes from the previous proposal.
Your group and route
Adults, children’s ages, rooms, dates, cities, travel pace and agreed preferences.
Total group price
The price for your whole group, quote currency, included services, exclusions and individual supplements.
Confirmations and terms
Confirmed and pending services, contracting party and change or cancellation terms. Approval applies to a specific version.